New/Small Teams

Looking to set up a new helpdesk or fine-tune a small team?

I can provide expertise in small-scale helpdesks supporting 50-500 users, including -

• • training new staff

  • creating setup, training and maintenance documentation

  • aligning IT service provision with business requirements

  • smart budgeting tips and cost reductions

  • providing additional value to your management, customers and users

  • how to attract high-powered staff

  • force multipliers: tips, tools and techniques for tripling your throughput

  • jumpstarting your team with world-class staff - on a budget

  • Interested? Find out what else I can do for you.